BAUMANN China

Primary job duties
 

Strategic:

• Prepare sales budgets, forecasts, and re-quotations.
• Negotiate annual contracts, bidding, and margin protection measures.
• Build and maintain a comprehensive account overview (“Account Panorama”).
• Monitor and be accountable for the account P&L (revenue, gross margin), conducting regular account panorama analysis to guide strategic decisions.
• Develop and execute a robust annual price negotiation strategy based on data-driven analysis of cost drivers, market trends, and total account profitability.

Operational:

• Manage customer projects in the post-nomination lifecycle, covering ramp-up, running, and decline phase
• Manage day-to-day customer relationship, coordinate inquiries, and ensure smooth communication.
• Monitor running projects, align with operations and Global Program Management.
• Analyse sales data, track project performance, and identify improvement areas.
• Serve as the primary escalation point for all commercial and operational issues, coordinating crisis resolution for critical events such as potential line-stops or quality recalls.

Leadership & People:

• Act as trusted contact for the customer, ensuring consistent communication and relationship building.
• Support Technical Business Developers by providing timely and accurate account insights.
• Build and maintain trust-based relationships with key customer stakeholders (procurement, planning, quality) through transparent communication and relentless problem-solving.
• Follow up closely the SOP of key projects

Cross-functional:

• Ensure clear handover procedures between Sales and Operations.
• Collaborate closely with Global Program Management, Operations, and Quality to safeguard customer satisfaction.
• Partner with the Project Manager to coordinate internal teams (Production, Engineering, Quality, Logistics) and the customer to resolve launch issues and ensure operational alignment.
• Work integrally with the customer’s planning team and internal order management to maintain an accurate rolling forecast, ensuring production capacity meets demand.